1. Service Scope: upscalex.video provides on-demand AI video upscaling using cloud GPU compute credits purchased on a pay-as-you-go basis.
2. Preview Before Upscaling: We provide a free interactive frame preview and live RTX AI crop sample before any balance is spent. By confirming the preview checkbox and starting an upscale, compute credits are allocated to GPU workers.
3. Automatic Error Refunds & Support: If a cloud GPU job fails or is cancelled mid-run, deducted credits are refunded automatically. For billing questions, open Support or email [email protected].
4. Acceptable Use: You retain full ownership of your videos and confirm you have the right to process the media you upload. Illegal or abusive content is strictly prohibited.